So you can focus on productivity.
Communications with your customers can be handled by one or more humans or by a robot. The robot can be enabled or disabled on each conversation or at specific times.
The WhatsApp Business API can be attended at each employee fund or cooperative headquarters, assigning the conversations to each employee, by the robot or by a human.
Your community will be able to check a balance to be paid or its indebtedness capacity by entering the ID and a security code. Also another value that you want to put online.
Your community will be able to see the new trade agreements you have for them.
Artificial intelligence will allow the robot to store important data for marketing strategies, such as: city, neighborhood, products, age, gender, cell phone number, etc.
With the data collected, mass communication campaigns can be carried out on the WhatsApp numbers of customers in a segmented way: by cities, neighborhoods, ages, type of product, etc.
Allow your customers to consult a robot the hours and days of attention to the public.
The chatbot serves your customers in real time.
You can have a list of answers to frequently asked questions from your customers, which can be fed or edited frequently.
A person will be able to book an appointment on a calendar.
The chatbot interacts with your customers instantly, at any time of the day 24/7. In addition, it provides quality answers, does not need to rest and transfers complex tasks to human staff members, when necessary.
The best way to discover the platform is to try it out for yourself. Whether you're thinking of connecting an enterprise messaging app to the platform or building a web chat widget from scratch, get started with the create.chat platform. I don't knowrequires credit card!
Crear.chat is a product of @crearcomunicaciones, an agency dedicated to digital marketing. It has been part of the market since 1993.