So you can focus on the product.
Communications with your customers can be handled by one or more humans or by a robot. The robot can be enabled or disabled on each conversation or at specific times.
The WhatsApp Business API can be served at each restaurant location, assigning the conversations to each employee or by the robot or in a hybrid way.
It will be possible to show the menu by categories: salty, sweet, drinks, etc., with prices and descriptions and update the menu in real time.
The robot or the person will be able to show the summary of the orders, with the total value to pay and allow your client to change the order.
Artificial intelligence will allow the robot to store important data for marketing strategies, such as: city, neighborhood, products, age, gender, cell phone number, etc.
With the data collected, mass communication campaigns can be carried out on the WhatsApp numbers of customers in a segmented way: by cities, neighborhoods, ages, type of product, etc.
Allow your customers to consult a robot the hours and days of attention to the public.
The chatbot serves your customers in real time.
You can have a list of answers to frequently asked questions from your customers, which can be fed or edited frequently.
Allow your customers to make table reservations without having to communicate with staff.
The chatbot interacts with your customers instantly, at any time of the day 24/7. In addition, it provides quality answers, does not need to rest and transfers complex tasks to human staff members, when necessary.
The best way to discover the platform is to try it out for yourself. Whether you're thinking of connecting an enterprise messaging app to the platform or building a web chat widget from scratch, get started with the create.chat platform. I don't knowrequires credit card!
Crear.chat is a product of @crearcomunicaciones, an agency dedicated to digital marketing. It has been part of the market since 1993.